Transforming Service Delivery in Ogun State, Southwest Nigeria, Through Implementation of Reforms

Author: PERL

Walking through the clean orderly corridors of Ogun State’s Public Service Transformation Office (PSTO) there were clear indications that this reform agency is indeed reform-minded. There were banners that clearly articulate their core values (of integrity, technical competence, efficiency, professionalism and a focus on results), further encouraging the importance of a changed mindset to deliver on sustainable reforms. There was a clear sense of purpose of those who work there as well, with team work, briefing and brainstorming sessions and orderliness as the order of the day.