Research for Policy Action

Scoping Study of the One Stop Service Centre (OSSC) of Anambra State Investment Promotion and Protection Agency (ANSIPPA)

After being ranked as the third most difficult state in Nigeria to Do Business by the World Bank in 2010 and little progress by 2014, Anambra State established the Anambra State Investment Promotion and Protection Agency (ANSIPPA) using a One-Stop Service Center (OSSC) model for all investment decisions. With a goal to reverse this negative status, grow its economy and improve the quality of life of its residents, Anambra has made significant progress. The One Stop Service Centre makes investment registration quicker, simpler, and more efficient, and gives better coordination and service delivery between investors and the various government Ministries, Departments and Agencies (MDAs). This case study report examines the initiatives of Anambra State in the South-East of Nigeria, which has made notable progress in securing investments through a business-friendly environment approach. The study documents the emergence of ANSIPPA in Anambra, the factors that enabled its establishment including the clear articulation and communication of the reform initiative, the clear targets that were set and the political will led by the State Governor. It also documents how ANSIPPA and the OSSC works, the legal and regulatory reforms put in place, and the evidence of the success of the reform. The study also details enablers and constraints to ANSIPPA’s work, the role of evidence and learning in the reform process and key findings and recommendations (both for Anambra and as a model for other states).

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Anambra State Investment Promotion and Protection Agency, One Stop Service Center, Ease of Doing Business,

Focus Area(s): Investment, Doing Business

Country of Reform: Nigeria

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